Shipping policy

We aim to deliver your order as quickly and safely as possible across the UAE.
نحن نسعى لتوصيل طلبك بأسرع وقت ممكن داخل دولة الإمارات.

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⏱️ Delivery Time | مدة التوصيل

• Orders are usually delivered within 4–5 business days
• Delivery timelines may vary depending on location and courier service
• Public holidays or unforeseen circumstances may cause delays

مدة التوصيل المتوقعة هي من 4 إلى 5 أيام عمل.

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📦 Order Processing | معالجة الطلبات

• Orders are processed within 24–48 hours after confirmation
• All COD orders are confirmed via WhatsApp or SMS before dispatch
• Unconfirmed orders may be automatically cancelled

يتم شحن الطلبات بعد تأكيدها فقط.

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🚪 Delivery Conditions | شروط التوصيل

• Please ensure someone is available to receive the order
• Provide a correct address and active contact number
• Failed delivery attempts due to customer unavailability may result in cancellation

في حال عدم توفر المستلم، قد يتم إلغاء الطلب.